![outlook crashes when opening mail outlook crashes when opening mail](https://ww2.justanswer.com/uploads/JE/jessmagz/2012-09-10_141711_untitled.png)
If need be the problem account can still be accessed through webmail with a browser. This doesn’t determine what it was about the problem account which caused the prob but I am prepared to worry about that another day.
![outlook crashes when opening mail outlook crashes when opening mail](https://content.spiceworksstatic.com/service.community/p/how_to_step_attachments/0000136812/5e43d476/attached_file/dd7c4fa75b0493192f61b06c6d5e343514d5db144734aa955e57a3a24f5d8f87_2.jpg)
Open new account for the account concerned from FILE > Add Account menu.
#OUTLOOK CRASHES WHEN OPENING MAIL ARCHIVE#
Rename it oldaccountname.pst or archive it. Leave that account out of the group and back out of all the dialogue options.įind location of PST file for problem account. Now my Office 365 account is a secondary account in outlook. All is good until i clcik on the groups again. It says 'outlook is restarting' and it shuts down and opens back up. Reintroduce each account in turn until you find the one causing the prob. My Outlook works fine all day, every day, but i just noticed when i click on 'Groups' and then click on a group to read the messages, my outlok crashes. Accounts temporarily disabled from send/receive in the group will have a little red cross bottom right. Troubleshooting: I have tried to open outlook. It crashes Outlook 2016 and you either wait or restart but it doesnt log anything in the event viewer about it. Prog will send/receive but won’t crash unless there is a prob with the account which is left in the group. I am having issues with a particular HTML emails from a company but every other emails seems to be fine. Stay in off-line mode but press send/receive button With All Accounts highlighted click Edit buttonĪssuming more than one account, select all but one in turn by highlighting it the untick box at top of this dialogue window Go to SEND/RECEIVE tab at very top of Outlook screen Hello Anshul Bajpai, Thanks for posting. Microsoft Outlook Crashes or Freezing When Selecting a Specific Folder I was working on Outlook and I suddenly realized that every time I select a folder, it is freezing up.We cant figure out why outlook is crashing beacause of. The addin isnt supposed to do anything while opening emails. If we remove the addin, the emails open properly without outlook getting crashed.
#OUTLOOK CRASHES WHEN OPENING MAIL OFFLINE#
Go into Work Offline mode (I had to customize the ribbon to easily access this command) We have an outlook addin installed, and while opening some of the html-emails, outlook crashes. The program was stable offline but crashed after send/receive. A number of email accounts are received through my Outlook app.